A CLUSTER ANALYSIS AMONG MALAYSIANS FOR ISLAMIC DEPOSIT PRODUCTS

Published by the
Journal of Islamic Banking and Finance
Volume - 28, Number - 3, July-Sept 2011
pp.58-74

The authors

Hanudin Amin and Mohd Zulkifli Muhammad

Labuan School of International Business and Finance

Universiti Malaysia Sabah

Abstract

The aim of this study is to obtain a better understanding of student’s selection criteria with respect to Islamic deposit products. The study presents primary data collected by self-administered questionnaires involving a sample of 154 undergraduate students in Labuan, Malaysia. Findings of the study are classified into six clusters. For cluster 1, members of this cluster were likely choose Islamic deposit products on the basis of “friendliness of banks’ staff” but not to “availability of ATM in several locations”. For cluster 2, members of this cluster expressed the greatest tendency on “availability of ATM in several locations” when selecting Islamic deposit products. For cluster 3, members of this cluster seem to have lower preference with respect to selection criteria for Islamic deposit products. For cluster 4, members of this cluster expressed a tendency to choose Islamic deposit products on the basis of “gift reward” and “family influences”. Further, members of cluster 5 were likely choose Islamic deposit products on the basis of “availability of ATM in several locations” but not to “family influences”. Finally, for cluster 6, members of this cluster preferred to choose Islamic deposit products when the rate of return offered for the products is higher. The results are primarily of its potential to bank managers who might want to bring forward specific Islamic deposit products policies for different target groups. The managers could use the outcomes of the current study for better planning of Islamic deposit products.

Keywords – Deposit products, Islamic bank, Choice Criteria, Frequency analysis, Cluster analysis, Malaysia.

IS THE THEORY OF REASONED ACTION VALID FOR AR-RAHNU? AN EMPIRICAL INVESTIGATION

Published by the
Australian Journal of Basic and Applied Sciences (AJBAS)
Volume - 5, Number - 10, October 2011
http://www.insipub.com/ajbas/2011/October-2011/716-726.pdf

The authors

Hanudin Amin and Rosita Chong

Labuan School of International Business and Finance

Universiti Malaysia Sabah

Abstract

This study examines the applicability of theory of reasoned action (TRA) in a context of Islamic pawnshop using structural equation modelling (SEM). The present study presents a simplified theory of TRA, hence it is intended to test whether the two constructs in the theory are acceptable or not in a newly context of Islamic pawnshop. The simplified theory is tested using survey data from 250 respondents. Out of these, only 221 questionnaires are found to be usable whilst the rest are omitted owing to the incomplete responses. The results reveal that attitude was significantly related to the intention to use Islamic pawnshop. Subjective norm was also significantly associated with the intention to use Islamic pawnshop. In sum, the present study provides us valuable insights for service providers to future planning of Islamic pawnshop businesses. 

MODELLING AR-RAHNU USE IN EASTERN MALAYSIA: PERSPECTIVES OF MUSLIMAH

Published by the
Journal of Islamic Economics, Banking and Finance (JIEBF)
Volume - 7, Number - 3, July - September 2011 (pp.63-76)
http://www.ibtra.com/pdf/journal/v7_n3_article4.pdf


The author

Hanudin Amin

Labuan School of International Business and Finance

Universiti Malaysia Sabah

Abstract

Islamic women or Muslimah play pivotal role in promoting the development of ar-Rahnu transactions in Malaysia. As such, this current study is aimed at explaining the factors affecting Muslimah decision to utilise Islamic-based pawnshop in Eastern Malaysia. Employing structural equation modelling, this research examines the interaction between the factors and the Muslimah usage intentions for ar-Rahnu in Eastern Malaysia. To achieve this goal, the study used primary data collected by a survey with the help of a questionnaire administered through personal interviews. The study found out that religious obligation, transaction cost and information on ar-Rahnu were instrumental in determining the use of Islamic-based pawnshop in Eastern Malaysia. This result is of utmost importance for calling a better planning for Islamic-based pawnshop in the future in terms of Shariah adherence, reasonable cost charged and the awareness program. Yet, it is an inventive attempt by the author to highlight the interaction between the three factors and the Muslimah usage intentions for ar-Rahnu.

DETERMINANTS OF CUSTOMERS' INTENTION TO USE ISLAMIC PERSONAL FINANCING: THE CASE OF MALAYSIAN ISLAMIC BANKS

Published by the Journal of Islamic Accounting and Business Research, Volume 2, No 1, pp. 22-42

The Authors

Hanudin Amin, Abdul Rahim Abdul Rahman, Stephen Laison Sondoh Jr, Ang Magdalene Chooi Hwa

Labuan School of International Business and Finance, Universiti Malaysia Sabah, Labuan, Malaysia and Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, Kuala Lumpur, Malaysia

Abstract

Purpose – Islamic banking and finance is an emerging global industry founded on Islamic ethical precepts. Just as in the case of conventional banks, Islamic banks are expected to offer products that consider the needs of their customers. The present study investigates the effects of the following factors: attitude; social influence; religious obligation; government support; and pricing, on the intention to use Islamic personal financing.

Design/methodology/approach – The sample comprised of 150 customers of two fully fledged Islamic banks in Malaysia: Bank Islam Malaysia Berhad and Bank Muamalat Malaysia Berhad. Data were obtained through a face-to-face survey using semi-structured questionnaire. Out of a total of 150 responses, only 136 responses were usable for further analysis. The study used factor analysis, correlation and regression to analyse the data.

Findings – The study found three determinants to be significant in influencing the intention to use Islamic personal financing, namely, attitude, social influence and pricing of Islamic personal financing. Religious obligation and government support were found to be insignificant predictors.

Research limitations/implications – The first limitation of the study is the narrow focus of the survey on the customers of two fully fledged Islamic banks. The second limitation of this work concerns the measurement employed to gauge bank customers' acceptance of Islamic personal financing. Despite these limitations, the findings of this study provide invaluable insights into factors affecting the bank customers' intention to use Islamic personal financing, especially in the case of Malaysian Islamic banks.

Originality/value – This empirical study on the determinants of Islamic financing using the survey method contributes towards a better understanding of the customers' expectations for Islamic financial products. Managers of Islamic banks can now comprehend better the factors that influence bank customers' decision in patronizing Islamic personal financing. Hence, more effective strategies can be recommended to attract bank customers to use Islamic personal financing. Not to mention, the findings of this study should be of value to Islamic banks in terms of expanding their customer base.

Article Type:Research paper

Keyword(s):Islam; Personal finance; Banks; Consumer behaviour; Malaysia.

FACTORS AFFECTING THE DECISIONS OF TABUNG HAJI CUSTOMERS IN MALAYSIA TO USE ATM BANKING: AN EMPIRICAL INVESTIGATION

JOURNAL.:

Hanudin Amin

Labuan School of International Business and Finance

Universiti Malaysia Sabah

Journal of Internet Banking and Commerce, Vol 15(2)

(URL: http://www.arraydev.com/commerce/jibc/articles.htm)

Abstract

The aim of this paper is to provide a preliminary investigation of the factors that determine whether Malaysia’s Tabung Haji customers in Eastern Malaysia will use or not a new facility introduced by the institution, namely Automated Teller Machine or ATM banking. As such, this study introduces the concept Tabung Haji ATM Banking (TAB). In order to explain the factors, this paper extends the applicability of the technology acceptance model (TAM) to TAB and includes “perceived credibility (PC)”, and “perceived religiosity (PR)”, in addition to “perceived usefulness (PU)” and “perceived ease of use (PEOU)”. The results indicate that PU, PEOU, PC and PR are the key determinants to predicting the intentions to use TAB. In addition, PEOU is significantly associated with PU, which, in turn, affecting usage intention among Tabung Haji customers on TAB. This study suffers from two limitations, first is on its location of study and, second is on its limited number of measures suggested in the modified model for the study. Nevertheless, these limitations provide directions for the future study and also provide new information in a new introduced financial innovation at Tabung Haji. The results will be primarily of benefit to Tabung Haji since this study offers insights on the intentions of its customers to use TAB.

Keywords: Personal finance; Tabung Haji; Technology acceptance model; Research study; Malaysia

FULL PAPER

SMS BANKING: EXPLAINING THE EFFECTS OF ATTITUDE, SOCIAL NORMS AND PERCEIVED SECURITY AND PRIVACY

JOURNAL.:

Hanudin Amin
Labuan School of International Business and Finance
Universiti Malaysia Sabah

T. Ramayah
School of Management
Universiti Sains Malaysia

The Electronic Journal of Information Systems in Developing Countries, Vol 41 (2010)

(URL: http://www.ejisdc.org/ojs2/index.php/ejisdc)

Abstract

This study aims to investigate the factors influencing the use of short-messaging-service (SMS) banking among Malaysian bank customers. It focuses on the relationships among attitude, subjective norm, perceived security and privacy (PSP) and intention to use SMS banking. We collected 115 valid survey responses. The data indicate that attitude, subjective norm, and PSP are influential predictors of intention to use SMS banking. Corresponding discussion and implications are included.

FULL PAPER

OFFSHORE BANKERS' PERCEPTION ON ISLAMIC BANKING NICHE FOR LABUAN: AN ANALYSIS

JOURNAL.:

Published in the

International Journal of Commerce and Management

(Emerald Group Publishing, the UK), Vol. 19 No.4, pp.293-308

Ricardo Baba

Faculty of Business and Economics, Universiti Malaysia Sarawak

Hanudin Amin

Labuan School of International Business and Finance, Universiti Malaysia Sabah

Abstract

Purpose – The purpose of this paper is to detail the findings of a study to determine the viability of Islamic banking as a niche for the Labuan International Offshore Financial Center (IOFC). Labuan was declared an IOFC by the Malaysian Government in 1990, with the goal of developing it as a financial “supermarket” offering a wide range of offshore financial products specializing in Islamic finance.
Design/methodology/approach – The paper employs the mail survey method to ensure the anonymity of the respondents and the whole population of banks are used, which enables the researchers to ignore the problems of bias in the sampling. Data collected from the survey are analyzed using descriptive statistics, mean, standard deviation, and frequency counts.
Findings – The results of the survey indicate that Labuan offshore bankers do not have a clear notion of Islamic banking principles and practices. The results also show that most of the offshore banks do not have officers and staff who are conversant with Islamic banking. Nevertheless, conventional offshore banks are willing to train their officers in Islamic banking skills and participate in future Islamic deals. The findings also indicate that Islamic banking is a viable niche for the Labuan IOFC. However, the results also show that Labuan does not have competitive advantages over Bahrain and London, currently the leading Islamic finance centers in the world.
Research limitations/implications – There are three major limitations of this paper. These limitations are further explained in the conclusion's part.
Practical implications – There are three major implications of these findings. First, the authorities ought to enhance the knowledge and expertise of the conventional offshore bankers by facilitating training in Islamic banking skills. Acquisition of such knowledge and skills would encourage them to participate in future Islamic banking deals. Second, the industry and the authorities responsible for the IOFC have to be both innovative and creative. In order to convince conventional offshore bankers that Islamic banking is a viable alternative to conventional banking the products and services offered must be seen as value added. A creative tax regime should have a substantial impact in terms of increased profit margin or reduced cost on the part of the offshore banks. Third, improving the physical infrastructure and overcoming the geographical location disadvantage of Labuan should become the priority of the authorities overseeing the development of Labuan as an IOFC.
Originality/value – The paper provides fresh results on the viability of Islamic banking operations in Labuan IOFC.
Article Type: Research paper
Keyword(s): Islam; Malaysia; Perception; International banks.